Privacy Policy

Why We Collect Data

Our data collection is aimed at enhancing your experience and providing personalized services. We gather information such as your name, contact information, job details, and other identifiers you choose to provide. In addition, we track interactions on our website, such as the pages you browse, searches you conduct, and actions you take. This data is combined with third-party information to refine the services we provide and make our content more relevant. We may also anonymize or aggregate the data to ensure your identity is protected, and such data may be used for research, marketing, or other purposes.

Purpose and Use of Aggregated Data

We collect "Aggregated Data" which encompasses statistical and demographic information, for various reasons. While this data is derived from your personal information, it is not considered personal data since it does not directly or indirectly identify you. For instance, aggregated data might allow us to determine how many users engage with sections of the website.

If providing personal information is a requirement for legal purposes or contractual obligations, and you do not submit it as requested, we may not be able to provide you with the requested service. In this case, we may have to cancel the service, and you consent to this under the terms of our service agreement.

Methods of Data Collection

We employ various techniques to gather personal data, including:

• While using our website, we automatically collect both personal and non-personal information such as technical and usage data related to your device, browsing patterns, and behaviour's. This information is collected through cookies, server logs, and other tracking technologies. If you visit other sites using similar cookies or tracking technologies, we may collect additional usage data. For further details, please see the "Cookies and Similar Technologies" section.
• We may also receive technical and usage data from third-party providers, such as analytics services. For clients, we may gather business information from external sources to supplement the data you've shared. Additionally, we may obtain business and contact information about non-users from third-party sources.
• When working as a service provider on behalf of clients, we process personal data according to their instructions and do not have direct relationships with the individuals whose data we manage.

If you want to access, update, or delete your personal data, or have other related requests, we will direct you to the appropriate client contact. In rare cases, we may help you with your inquiry.

Uses of Your Personal Data

Your personal information is utilized for several key purposes:

• We process your data to provide the Services you request, sharing it with third-party service providers, partners, or other relevant entities to complete the services. Without this data processing, we cannot offer the requested Services.
• We process your personal details when you reach out to us for questions, feedback, or support. This is necessary for us to respond to you and ensure smooth usage of our Services.
• To ensure that our platform remains safe, we monitor and manage prohibited, illegal, or harmful activities. This includes enforcing our third-party agreements and collecting service fees. Processing your personal data is necessary for compliance with our terms and policies.
• We enhance security and improve your experience by addressing risks such as spam, malware, and security threats. We also verify your identity to ensure secure service usage. Without processing your personal data, we cannot ensure the security of our platform.
• We offer third-party integrations and customization options for your experience. For details on how we use cookies and related technologies, please see our Cookie Policy. If we don't process your data, some features may be unavailable.

If we use your personal data in a way not covered by this Privacy Policy, we will notify you. You can opt to limit how your data is used, but doing so may restrict access to certain Services.

Sharing and Disclosure of Your Information

We may share your personal information with various parties to support our business operations, including third-party service providers, affiliates, legal entities, and potential employers. All third parties that receive your data are required to manage it in accordance with their own privacy policies.

In addition, we may share your information for legal reasons or to protect our rights and the safety of our users. We may also disclose your data in the context of a business transaction, such as a merger or acquisition.

Your Data Rights and Choices

Depending on your place of residence, you may have specific rights regarding your personal information. These rights include the ability to access your data, correct any inaccuracies, request the deletion of your data, or withdraw consent for certain data processing activities. However, these rights may be subject to legal exceptions or limitations based on local laws.

To exercise these rights, please contact us at support@levelupprofession.com. We will respond to your request promptly and in accordance with applicable data protection laws.

Third-Party Website Links

Our website may contain links to third-party websites or services that are not operated by us. These external sites have their own privacy policies, which we do not control. While we aim to link only to sites with strong privacy standards, we are not responsible for their content, security, or privacy practices. We recommend reviewing the privacy policies of any third-party site you visit.

Protecting Your Data and Retention Practices

We have established a robust security framework to protect your personal information from unauthorized access, loss, or modification. This includes technical, administrative, and physical security measures. While we make every effort to protect your data, it’s important to understand that no transmission or storage method can be entirely secure, and we cannot guarantee complete security. We will retain your data only for as long as necessary to provide our services, meet legal obligations, resolve conflicts, and enforce agreements. In some cases, we may store archived or cached copies for a set time.

Modifications to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our data practices, technologies, or legal requirements. When these changes occur, we will post the updated policy on our website or services. We encourage you to periodically review the Privacy Policy to remain informed about how your data is handled and your privacy rights.

Privacy Rights for California Residents under CCPA

As a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and opt-out of the sale of your personal data. For more information or to exercise your rights, contact us at support@levelupprofession.com.